Order Guide (1)

To place orders on our website, you must first register as a member (Free).


Steps in registering as members:

1. Click log yourself in in the index page or click Log In at the top left part of the home page


2. Fill in the basic information and then press Submit


Steps in placing orders:

1. Login as a member


2. Browse the product listing and go to your favourite product detail pages and select the product option (color/size) and add them into the shopping cart by pressing Add to my cart


3. Press Go back to Shopping for continuing shopping or press Go to checkout when you finish shopping


Remark: Please make sure you meet the minimum order amount requirement, otherwise, you CANNOT proceed to check out.


4. Shipping Method - You will see the shipping addresses

(You can change it to another address if needed by pressing Change your address).

Please choose one of the shipping methods

Press Continue checkout to continue the checkout procedures.


5. Payment Method - You will see the billing addresses

(You can change it to another address if needed by pressing Change your address).

Please choose one of the payment methods

Press Continue checkout to continue the checkout procedures.

 

Remark: In this page, you will see your "Customer Credit Balance" and this balance will be taken into the calculation of the total amount of the order (Deducted from the total amount of the order).


5.1 Short (Unavailable) item Arrangement Option: Please select the option for short (unavailable) items arrangement when short items are found when your order is being processed.

Press Continue checkout to continue the checkout procedures.


6. Order Confirmation Page

Please check all the following details and edit the details if needed

1) Billing/Payment Information with Payment Method chosen

2) Delivery/Shipping Information with Shipping Method chosen

3) Short (Unavailable) item Arrangement Option chosen

4) Special Instructions or Order Comments entered (if any)

5) Shopping Cart Contents for what items have been ordered

6) The calculation of the total amount to be paid.

Press Confirm the order to place the order


6.1 For Payment Method of Online PayPal Payment

 

You will be directed to PayPal payment page for instant payment. After you successfully make the payment over PayPal, you will be directed to the Checkout Success page. ***DO NOT close the window until you are directed back to our website, otherwise your order is NOT placed over our system.

 

 

Over the Checkout Success page, you will see your order number.

 

If you have completed the PayPal payment successfully, you can see the order status of the order will be "Paid Waiting for process".

You will receive the order confirmation email with the order details sent from our system to your login email address.


6.2 For Payment Methods of Offline payment like Bank Transfer, Western Union

You will be directed to the Checkout Success page directly with your order number shown.

 

You can see the order status of the order will be "Waiting for payment"


Please make the payment accordingly. After the payment is made, please login and go to My Account, then click "View" of the order to go to the order history page.

Over the order history page, there is a "Payment Notification to Admin (Only for Offline Payment)" section.

Please enter the payment info there and press submit to notify us your payment.

Once your payment information is submitted, the order status of your order will be updated to Payment Notification Done.

Once your payment is confirmed, we will process your order and the order status of your order will be updated to "Paid Waiting for process".

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